Effective Date: February 24, 2025
At Minnesota Ice Dam Pros, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us about ice dam removal.
Information We Collect
When you call, submit a contact form, or otherwise reach out, we collect the details you choose to share, such as your name, phone number, email address, service address, and information about your ice dam concern.
Our website may also collect basic technical information, including your IP address, browser type, device details, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to your questions, discuss ice dam removal, arrange and provide service, and communicate with you about your request.
We also use website information to operate, maintain, and improve our site, protect it from misuse, and understand how visitors use it.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site functions, and understand visitor activity. Cookies are small files stored on your device.
You can manage or block cookies through your browser settings. Some website features may not work as expected if you disable them.
Analytics and Third-Party Tools
We may use analytics or website tools provided by third parties to measure site traffic, improve performance, or support communication and advertising. These providers may collect information through cookies or similar technologies.
Third-party tools operate under their own privacy policies. We do not control how those providers handle information they collect.
Data Sharing and Disclosure
We do not sell your personal information. We share it with service providers that help us operate our website, manage communications, or provide our services, and only as needed for those purposes.
We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.
Data Retention
We keep personal information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards to protect the information you share with us from loss, misuse, and unauthorized access. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses.
To make a privacy request, contact us using the phone number below. We will review and respond to your request as required by applicable law.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can take appropriate steps.
Changes to This Policy
We may update this policy as our practices or legal requirements change. When we do, we will post the revised policy on this page and update its effective date.
Privacy Contact
Phone: +16125550100
Address: Minnesota